Date of Award
Open Access Thesis
Master of Social Work (MSW)
Joseph R Clubb
It is be becoming more common for patients to be admitted short-term to nursing homes for rehabilitation and recovery, however, little attention is paid to their satisfaction with the services they receive. This study explores how patient satisfaction is related to discharge, using a quantitative survey research design. The survey was mailed to the universal sample of 60 patients discharged back to the community within a six-month time frame from a St. Paul nursing home. Findings indicate a correlation between how former patients rate their satisfaction with nursing home care and their preparedness at the time of their discharge. The significance of this study adds to the lack of research in nursing home patient satisfaction and provides indications for improvement in social work services in the nursing home setting. Implications for social work practice and policy are discussed.
Roberts, Bethany J., "Measuring Patient Satisfaction: A Study of Former Nursing Home Residents" (2000). Theses and Graduate Projects. 792.