Date of Award
3-21-2000
Document Type
Open Access Thesis
Degree Name
Master of Social Work (MSW)
Department
Social Work
First Advisor
Maria Dinis
Second Advisor
Joseph R Clubb
Third Advisor
David Rabb
Abstract
It is be becoming more common for patients to be admitted short-term to nursing homes for rehabilitation and recovery, however, little attention is paid to their satisfaction with the services they receive. This study explores how patient satisfaction is related to discharge, using a quantitative survey research design. The survey was mailed to the universal sample of 60 patients discharged back to the community within a six-month time frame from a St. Paul nursing home. Findings indicate a correlation between how former patients rate their satisfaction with nursing home care and their preparedness at the time of their discharge. The significance of this study adds to the lack of research in nursing home patient satisfaction and provides indications for improvement in social work services in the nursing home setting. Implications for social work practice and policy are discussed.
Identifier
SC 11.MSW.2000.Roberts.BJ
Recommended Citation
Roberts, Bethany J., "Measuring Patient Satisfaction: A Study of Former Nursing Home Residents" (2000). Theses and Graduate Projects. 792.
https://idun.augsburg.edu/etd/792