Date of Award
Open Access Thesis
Master of Arts in Leadership (MAL)
This study analyzes actions taken by hospital leaders throughout the United States to improve the services offered by their institutions. A review of studies by researchers on patient-centered care, doctor and nurse collaboration, and involvement of patients' families in the patients' experience revealed that increased focus on patient-centered care, doctor and nurse collaboration, and involvement of patients' families is necessary for trust to be attained by patients.
Knutson, Mamisoa S., "Maintaining Trust Through Patient-centered Care and Collaboration: a Leadership Model for Hospitals" (2015). Theses and Graduate Projects. 1314.