Date of Award
2015
Document Type
Open Access Thesis
Degree Name
Master of Arts in Leadership (MAL)
Department
Leadership
First Advisor
Alan Tuchtenhagen
Second Advisor
Kathleen Clark
Abstract
This study analyzes actions taken by hospital leaders throughout the United States to improve the services offered by their institutions. A review of studies by researchers on patient-centered care, doctor and nurse collaboration, and involvement of patients' families in the patients' experience revealed that increased focus on patient-centered care, doctor and nurse collaboration, and involvement of patients' families is necessary for trust to be attained by patients.
Identifier
SC 11.MAL.2015.Knutson.MS
Recommended Citation
Knutson, Mamisoa S., "Maintaining Trust Through Patient-centered Care and Collaboration: a Leadership Model for Hospitals" (2015). Theses and Graduate Projects. 1314.
https://idun.augsburg.edu/etd/1314