Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Leadership (MAL)



First Advisor

Norma Noonan


Employee engagement is an important concept in today's workforce. Engaged employees work harder and more efficiently, while disengaged workers may in fact work against the company's mission. Employee engagement can be increased with a number of different interventions and initiatives. Internal social media platforms promote communication and collaboration among employees. Employees who have had additional training and development are more engaged, as well as employees who receive feedback from managers. Promoting a balance between work and life also leads to more engaged employees, as well as recognizing employees for the work they do. Managers can also learn ways to increase engagement. When considering initiatives to increase employee engagement, leaders must asssss the company's readiness to change, and the measurements they will use to evaluate engagement. They must be ready to invest in the program, ffid follow through with re-evaluation.


SC 11.MAL.2012.Nelson.SA