Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Education (MAE)



First Advisor

Vicki Olson

Second Advisor

Elizabeth Madsen Ankeny


This study was created to determine if intercultural professional development influences intercultural competence scores among higher education staff through the use of the Intercultural Developmental Inventory (IDI) and Developmental Model of Intercultural Sensitivity (DMIS). The participants in the study included a small group of higher education staff working in the Office of Student Affairs at a small urban college in the central Midwest. The structure of the study included pre-testing using the IDI, 6 hours of professional development, personalized feedback and IDI post-testing. The professional development was customized based on framework of DMIS and was further modified based on the individual and group orientation stage results. The study concluded that professional development that is based on the Intercultural Development Inventory and the Developmental Model of Intercultural Sensitivity theories, positively impacts the intercultural competence scores on the Interculfural Developmental Inventory.


SC 11.MAE.2012.Webb.RE