Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Social Work (MSW)


Social Work

First Advisor

Maria Dinis

Second Advisor

Glenda Rooney

Third Advisor

Becky Heilskov-Miller


This exploratory quantitative study was conducted to ascertain the correlation between job satisfaction and job retention among employees from two different job settings. Seventy employees, thirty five from a public social service and thirty five from a private social service setting, completed a modified Job Satisfaction Survey developed by PauI E. Spector. The employee's responses to questions were developed to measure 9 facets of job satisfaction which were correlated with the demographic information of length of employment with their current employer. The intent was to determine, if any, the prominent characteristics that explain the reasons for their length of tenure and the relationship to the overall job satisfaction for each employee. The facets that were most significant in the association with job tenure were communication, coworkers, contingent rewards and supervision. Overall, findings indicated a strong association between job satisfaction and job tenure and in job satisfaction and job category. Implications for social work practice were also discussed.


SC 11.MSW.1998.Whitney.JM

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Social Work Commons