Date of Award

Summer 8-25-1995

Document Type

Open Access Thesis

Degree Name

Master of Social Work (MSW)


Social Work


The quality of care in nursing homes is under serious

scrutiny by researchers, Iegislators, and the public. There are

numerous ways to evaluate quality of care because of the many

ideas and perceptions about what quality of care actually means.

The purpose of this study is to evaluate quality of care

from the resident's perspective and to determine how quality of

care can be improved at Sister 'James Nursing Home. This study is

based on a national study conducted by the National Citizens'

Coalition of Nursing Home Reform in which residents across the

country defined quality of care. The findings indicate residents

at Sister James Nursing Home are satisfied with the overall

quality of care they receive but have suggestions for



SC 11.MSW.1995.England.MR

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