Date of Award
Open Access Thesis
Master of Social Work (MSW)
The quality of care in nursing homes is under serious
scrutiny by researchers, Iegislators, and the public. There are
numerous ways to evaluate quality of care because of the many
ideas and perceptions about what quality of care actually means.
The purpose of this study is to evaluate quality of care
from the resident's perspective and to determine how quality of
care can be improved at Sister 'James Nursing Home. This study is
based on a national study conducted by the National Citizens'
Coalition of Nursing Home Reform in which residents across the
country defined quality of care. The findings indicate residents
at Sister James Nursing Home are satisfied with the overall
quality of care they receive but have suggestions for
England, Michelle R., "Resident Perceptions Regarding Quality of Care at Sister James Nursing Home" (1995). Theses and Graduate Projects. 661.