Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Leadership (MAL)




This pilot study investigated whether the staff at Health Start's school-based clinics and the Hmong adolescents they serve are in agreement as to what health services Hmong adolescents want from the clinic and staff. In investigating this issue, servant leadership theory also was applied to answer the question: Does using servant leadership theory assist the staff in delivering culturally congruent healthcare to Hmong adolescents?

According to Servant Leadership Theory, leaders first want to serve for the purpose of developing a healthier, wiser, freer, more autonomous follower. This theory, manifested by Robert K. Greenleaf through his work experiences and thinking about leadership issues, was applied to the staff and analyzed in order to understand how this theory will benefit them and their service delivery.

This pilot study asked the following questions to answer how the services were perceived by Hmong adolescents and if the staff exhibited any traits of servant leadership:

What kinds of comprehensive health services do the Hmong adolescents in the St. Paul schools want from the school-based clinic staff?

What comprehensive health services does the staff think the Hmong adolescents want from the clinic and staff?


SC 11.MAL.2001.Oei.TH