Date of Award
Open Access Thesis
Master of Arts in Nursing (MAN)
This paper describes the application of a culture brokering model developed by Mary Ann Jezewski to a cultural conflict within a pediatric clinic. The purpose of the case study was to explore the usefulness of the culture brokering model as a tool in resolving conflict as well as a process to expand cross-cultural understanding and promote connectedness of the patient in the health care system. A practice model for the advanced practice nurse is discussed which combines the cultural brokering model and places it within the framework of Leininger's Theory of Culture Care Diversity and Universality. The cultural conflict in the case study focused on infant feeding and involved the clinic and members of the Somali community. Multiple strategies for resolution were developed.
Baumgartner, Katherine A., "Culture Brokering: A Case Study Resolving Conflict in a Health Care Setting" (2005). Theses and Graduate Projects. 536.