Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Nursing (MAN)



First Advisor

Ruth C. Enestvedt


Ultimately -y goal would be to enhance staff satisfaction to the point of better retention of nursing assistants on my floor. I thought this would also assist in improving RN satisfaction, as there would be solid, reliable assistive staff on the floor. Research of the literature shows staff retention has a direct impact on patient satisfaction as well. The constant cycle of replacing staff is costly to the organization and diminishes satisfaction to all staff as they become trapped in the endless cycle of training new staff in. Patient quality of care suffers, as newly trained staff needs time to develop their skill at caring for patients with mental illness and dementias.


SC 11.MAN.2013.Koeller.S