Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Leadership (MAL)



First Advisor

John Schmit

Second Advisor

David Hanson


Working hypothesis: High-level leaders must communicate change In a manner that motivates and persuades employees. The purpose of this study is to analyze the styles of communication used by high-level leaders. This study used prior written works and one-on-one audiotaped interviews conducted with a Chief Executive Officer, a Chief Financial Officer, and an Executive Vice President of a local Fortune 500 company to determine patterns in communication practices. The implications that this work will have in the field of leadership studies will show readers that communication is crucial to the success of high-level leaders. There are favorable proven communication styles as well as practices that do not work at all. This study shows future leaders that it is important to develop a clear and honest style of communication when implementing a change process with employees.


SC 11.MAL.2005.Herzog.LH