Date of Award
Open Access Thesis
Master of Arts in Nursing (MAN)
The role of the charge nurse is an integral leadership role that requires a nurse who can make critical decisions quickly and manage the chaotic emergency department (ED) while under the stress of caring for critically ill and injured patients and their families. Historically in many facilities, novice ED charge nurses are given a few orientation shifts with an experienced charge nurse before being expected to function independently in this role, but many ED charge nurses do not feel this orientation process prepares them for their new responsibilities. The purpose of this project is to develop an educational module which prepares novice ED charge nllrses for this new leadership role. Dr. Watson's Theory of Transpersonal Caring and Dr. Burns' Transformational Leadership Theory are used as a theoretical framework to support this work. This education module is divided into four sections, Dr. Watson's Theory of Transpersonal Caring which includes a discussion of compassion fatigue, bumout, and resilient behaviors, Dr. Burns' Transformational Leadership Theory, effective communication using SBAR, and conflict management. In addition, a project metaphor will be presented which will aid readers in understanding of this educational module which supports the novice ED charge nurse.
Sanetra, Tobi R., "Development of an Educational Module for Novice ED Charge Nurses" (2012). Theses and Graduate Projects. 1188.