Date of Award


Document Type

Open Access Thesis

Degree Name

Master of Arts in Leadership (MAL)



First Advisor

Norma Noonan

Second Advisor

Kathryn Swanson


This project investigates the leadership strategies used by leaders of successful mergers or acquisitions. Fifteen current or former Augsburg MAL students who have participated in a merger or acquisition were interviewed for this report. A significant cross section of Upper Midwest industries was represented as well as diverse segments of management among the interviewees.

Key techniques used by leaders include town-hall style meetings, integration or transition teams, employee panels and internal social media. Leader behaviors using these mediums govern the successful dissemination of vital information and the integration or creation of new corporate cultures. Effective leaders understand mergers or acquisitions are about people and the delicate building of relationships within these cultures. Best practices, new approaches and common leader mistakes that occur during a merger are examined against the experiences of the interviewees.


SC 11.MAL.2012.Luce.AF