Date of Award

1999

Document Type

Open Access Thesis

Degree Name

Master of Arts in Leadership (MAL)

Department

Leadership

Abstract

The purpose of this qualitative study was to discover the impact of the infusion of core values in the workplace on leader/follower behavior. A hybrid of transformational leadership and servant-leadership theories called the value-based approach to leadership was used for analysis of data gathered. Conclusions indicate that infusion of core values has a positive impact on follower trust, support for followers as holistic persons builds commitment, and a positive organizational culture binds individuals into a common group with shared goals. Anecdotal evidence provided indicates transference of core values from followers to customers, influencing customer satisfaction.

Identifier

SC 11.MAL.1999.Larson.LT

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